:root{--kav-color:#ff5a1f}
.kav-bubble{position:fixed;bottom:var(--kav-bottom,20px);right:var(--kav-right,20px);width:60px;height:60px;border-radius:50%;border:none;background:none;padding:0;cursor:pointer;z-index:99999;}
.kav-bubble-ring{position:absolute;inset:0;border-radius:50%;background:var(--kav-color,#1a56db);animation:kav-ring 2.4s ease-out infinite;}
@keyframes kav-ring{0%{transform:scale(1);opacity:.5;}100%{transform:scale(1.6);opacity:0;}}
.kav-bubble-icon{position:absolute;inset:0;border-radius:50%;background:var(--kav-color,#1a56db);border:3px solid #fff;box-shadow:0 10px 24px rgba(0,0,0,.25);display:flex;align-items:center;justify-content:center;font-size:26px;overflow:hidden;animation:kav-bob 2.8s ease-in-out infinite;}
.kav-bubble-icon img{width:100%;height:100%;object-fit:cover;border-radius:50%;}
@keyframes kav-bob{0%,100%{transform:translateY(0);}50%{transform:translateY(-3px);}}
.kav-online-dot{position:absolute;top:-2px;right:-2px;width:14px;height:14px;border-radius:50%;background:#25d366;border:2px solid #fff;}
.kav-panel{position:fixed;bottom:calc(var(--kav-bottom,20px) + 68px);right:var(--kav-right,20px);width:320px;max-height:520px;background:#fff;border-radius:16px;box-shadow:0 8px 24px rgba(0,0,0,.2);display:flex;flex-direction:column;overflow:hidden;z-index:99999;font-family:sans-serif;}
.kav-header{background:var(--kav-color,#1a56db);color:#fff;padding:12px;display:flex;align-items:center;gap:10px;}
.kav-header-icon{width:38px;height:38px;border-radius:50%;background:rgba(255,255,255,.15);display:flex;align-items:center;justify-content:center;font-size:20px;flex-shrink:0;overflow:hidden;animation:kav-bob 2.8s ease-in-out infinite;}
.kav-header-icon img{width:100%;height:100%;object-fit:cover;border-radius:50%;}
.kav-header-text{flex:1;min-width:0;}
.kav-name{font-weight:700;font-size:14px;}
.kav-close{background:transparent;border:none;color:#fff;font-size:20px;line-height:1;cursor:pointer;padding:4px;flex-shrink:0;}
.kav-body{padding:10px;overflow-y:auto;flex:1;}
.kav-pinned-row{position:sticky;top:-10px;margin:-10px -10px 8px;padding:8px 10px;background:#fff;display:flex;gap:6px;border-bottom:1px solid #eef1f4;z-index:1;}
.kav-chip-pinned{flex:1 1 0;text-align:center;background:#fff7ed;border-color:#ffd9b8;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;}
.kav-section-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-bottom:10px;}
.kav-section-btn{padding:12px 10px;border-radius:10px;border:1px solid #e2e8f0;background:#f8fafc;font-size:13px;font-weight:600;color:#0f172a;cursor:pointer;text-align:center;}
.kav-section-btn-open{background:var(--kav-color,#1a56db);border-color:var(--kav-color,#1a56db);color:#fff;}
.kav-section-content{padding:8px 4px 12px;display:flex;flex-wrap:wrap;gap:6px;border-bottom:1px solid #eef1f4;margin-bottom:8px;}
.kav-chip{display:inline-block;margin:2px;padding:6px 10px;border-radius:999px;border:1px solid #e2e8f0;background:#f8fafc;font-size:13px;cursor:pointer;}
.kav-answer{background:#f1f5f9;border-radius:8px;padding:8px 10px;margin:6px 0;font-size:13px;}
.kav-product{flex-basis:100%;font-size:13px;padding:4px 0;border-bottom:1px solid #f1f5f9;}
.kav-whatsapp{display:block;text-align:center;padding:10px;background:#25d366;color:#fff;text-decoration:none;font-weight:600;}
.kav-prompt{position:fixed;bottom:calc(var(--kav-bottom,20px) + 8px);right:calc(var(--kav-right,20px) + 74px);max-width:230px;z-index:99998;background:#fff;border:1px solid #e2e8f0;border-radius:16px 16px 4px 16px;padding:12px 30px 12px 16px;box-shadow:0 12px 30px rgba(0,0,0,.2);font-size:14px;line-height:1.4;color:#0f172a;cursor:pointer;font-family:sans-serif;animation:kav-prompt-in .25s ease-out;}
@keyframes kav-prompt-in{from{opacity:0;transform:translateY(6px);}to{opacity:1;transform:translateY(0);}}
.kav-prompt-close{position:absolute;top:4px;right:6px;border:0;background:transparent;color:#94a3b8;font-size:18px;line-height:1;cursor:pointer;padding:4px;}
@media(max-width:480px){.kav-prompt{right:calc(var(--kav-right,20px) + 10px);bottom:calc(var(--kav-bottom,20px) + 66px);max-width:180px;font-size:13px;}}